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868 Avonside Drive
Avonside, Christchurch

graham@avonside.co.nz
www.avonside.co.nz

T: (03) 389 3887
F: (03) 389 3779

 

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www.comptroub.com

Computer Troubleshooters
The World's #1 computer service franchise network

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If you would like us to put you in contact with any of these businesses, please let us know so that we can give you a qualified referral and make sure they are waiting for your call.
 
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In this newsletter:

We are moving!

Our business has grown in the 6 years since our conception and now with 5 full time staff and over 1500 clients there is just not enough room in our garage any more. This has become especially evident as we use more managed service plans (H.O.S.T and B.E.S.T) which means we spend more time in the office fixing problems remotely rather than going onsite as used to.

All going well our new service center will be open from Monday 16th November, (please phone first as there may be a a few days delay in our shift due to phone connection problems). Our phone number will remain the same (389 3887).

Our new address will be: 187 Ferry Road (just east of Fitzgerald Avenue)

We need your help to grow our business

Be in the draw for a wireless keyboard and mouse

Part of moving into our new service center will be the ability to support more customers. As with any move to bigger and better premises, the costs involved increase.

From now until the end of December every customer who refers a new client to us will not only receive our $20 discount voucher but will also be in the draw for a wireless keyboard and mouse.

We ask every new customer how they heard about us. If they mention your name then you will be entered in the draw. If you refer a customer with more than one computer, such as a small business, then you will get one entry for every computer in the business.

So, if you know of anybody who would benefit from any of the services we provide, please either forward this newsletter to them, pass on our details or pass on their details to us.

Global Newsletter
November 2009

Your office away from the office

Albert Einstein said “We cannot solve our problems with the same thinking we used when we created them”. So, sometimes we need to escape the tether of our desk. But what if you need access to files or emails to work on your business challenges? This month we highlight the things to consider when working away from the office.

If you only need a few key documents, you may decide to copy them onto a USB drive to take them out of the office. Be very careful if these files contain private information such as financial figures or customer records, as USB drives can be easily lost or even stolen. Consider USB drives with security features such as password access and encryption. You also need to keep in mind whether other people would need to access and possibly update those same files in your absence, as you don’t want to end up with conflicts where your changes overwrite theirs or vice versa.

You may be able to access your emails via any computer with internet access, using a web browser version of your email software. This would require you to enter your name and password and is then encrypted, using the same security mechanism as internet banking and online purchasing systems. 

Email access on mobile phones is also becoming increasingly popular. If you’re worried about the large attachments that you receive and how big your phone bill may become, most phones allow you to download only a small part of each message first. You can then decide which emails you want to see the entire contents of and which attachments you which to download fully.

You can even remotely control your office computer across the internet from another PC, seeing and actioning everything as if you were sitting back at your desk. Access can also be granted so you can use the local disk drives and printers at your location, and copy and paste information between the two computers. This, however, would require your office computer to be powered on.

If you normally use a laptop, you may be able to achieve seamless connectivity back to your office using a ‘virtual private network’ (VPN). This secure channel across an internet connection allows your laptop to act as if it’s plugged in back at your desk, including synchronizing files for later use when you are completely disconnected.

Talk to Computer Troubleshooters ~ Avonside about the best remote access method for you.

Windows 7 Sales Up, But is it Really a Hit?

Ian Paul - PC World - Nov 7, 2009

Note: Prices are in US$

windows 7

The numbers are in and Windows 7 sales are strong, but with lagging PC sales and increased competition from other operating systems, is Windows in trouble? Apple recently reported one of its best quarters ever, and interest is high in current and future products coming out of Cupertino. Then there's the recent release of the latest Linux distribution, Ubuntu 9.10, and let's not forget pressure from Google Chrome OS, scheduled for release in the second half of next year. Put it all together, and we may be slowly approaching the end of Windows' dominance.

Windows 7 by the Numbers

Windows 7's U.S. sales were 234 percent higher over the first few days of its availabilty compared to Vista sales over a similar time period. But to get there, Microsoft had to go the extra mile and offer what were, by Microsoft standards, some deep discounts. The average selling price of Windows 7 Home Premium Upgrade was $76, according to market research firm NPD group, which is significantly less than the advertised presale price of $120. By comparison, the original preorder price tag to upgrade to Windows Vista Home Premium was $160 in 2007.

Despite these discounts, PC sales are lagging, down 6 percent compared to Vista's launch period. This may include a number of factors including the availability of other versions of Windows (XP and Vista), which NPD says made up 20 percent of computer sales during the Windows 7 sales, as well as the reluctance among Vista owners to buy another new computer after upgrading just a few years ago. But if Windows 7 is set to boost a lagging computer market, as some researchers believe, current PC sales may be some cause for concern.

Apple Growing

Earlier this year, Apple released its own updated operating system, Snow Leopard, which also saw a respectable increase in sales. NPD Group measured the new Mac OS' performance over a two-week period, and said Snow Leopard sales were more than double its predecessor, Leopard, over the time frame. Recently, Apple reported that sales for its Mac computers grew by 17 percent during the third quarter of 2009 compared to the same quarter in 2008.

The Linux Gang

But Apple isn't the only competition Microsoft has to worry about. Ubuntu, one of the world's more popular Linux distributions, recently launched its latest version, Ubuntu 9.10, and impressions about the new OS are largely positive. Of course, this is not the first time that a Linux OS has been praised, and seen as the Linux version that is finally ready for widespread adoption. But Ubuntu 9.10 does offer improved compatibility with peripheral hardware such as printers and scanners, there are a wide variety of available applications for the OS, and Ubuntu is absolutely free making it a significantly cheaper alternative to Windows.

Then there's Google's coming Linux-based OS alternative, called Google Chrome OS, that many tech pundits are excited about, but nobody's really sure what the new system will be able to do. But given current interest, Chrome OS could be a big hit when it debuts next year.

With so much variety in the world of the operating system, is Microsoft's dominance threatened? For the moment, no. Windows is still the dominant operating system in the U.S., but it is slowly losing market share to Apple, Linux and others. Microsoft is still the top for now, but for you there's never been a better time to try out an alternative to Windows.

Contact Computer Troubleshooters ~ Avonside:

Graham Love – graham@avonside.co.nz
Peggy Love – peggy@avonside.co.nz
Andrea Jones – andrea@avonside.co.nz
Nate Walker – nate@avonside.co.nz
Richard Bassett – richardb@avonside.co.nz
Ashley Thin – ashley@avonside.co.nz

Phone: (03) 389 3887

Newsletter Archives available at: http://avonside.co.nz/news.htm
Newsletter edited by Nate Walker

 

 


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