Computer Troubleshooters
Avonside
868 Avonside Drive
Avonside, Christchurch

graham@avonside.co.nz
www.avonside.co.nz

T: (03) 389 3887
F: (03) 389 3779

 

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Computer Troubleshooters
The World's #1 computer service franchise network

 

 

 

 

 

In This Issue:

Global Newsletter: "The Printed Word"

Quickbooks Promotion

New staff member: Andrea Jones

Workshop hours

Banks demand a look inside customer PCs in fraud cases!

 

Global Newsletter
August 2007

The Printed Word

It is easy to feel overwhelmed by the large number of printer models that are available.  This month we look at the two main types of printers (inkjet and laser) and what to consider when making your purchasing decision.

 

Inkjet Printers:

Inkjet (or bubble-jet) printers squirt tiny dots of quick-drying ink onto your paper, one line at a time.  All 300-600 jets can fire simultaneously and each dot is tinier than the width of a human hair.  Inkjet printers are usually less expensive than laser printers, due to less expensive, fewer mechanical parts.  If you are printing graphics, it will use considerably more ink per page than printing text, and ink is more expensive than toner in a laser printer.  Also, printed characters generally do not appear as crisp and sharp as those produced from a laser printer, so consider what level of quality you require for your finished documents.     

 

Laser Printers:

Laser printers take advantage of a drum coated with a static electricity charge.  A laser “writes” to the drum by changing the static charge where it touches leaving an electrically charged impression of your document on the drum.  As the drum turns, toner sticks to the electrically charged parts of the drum. Then, your paper is fed into the printer and charged with a different electrical charge than the drum, so that when it passes by the drum the toner jumps to the paper, transferring your image.  It’s like writing with glue then sprinkling sand on top.  Finally, the paper passes through heated rollers which fuse the powder to your page, leaving you with a dry, warm and smudge-free document.  And whilst laser printers may have a more expensive initial purchase price, their long-term ‘cost per page’ is less. 

 

Ink tanks / toner cartridges:

Laser printers usually have black, yellow, cyan and magenta toner powder cartridges.
 

Inkjet printers can vary between 2 ink tanks (1 x black and 1 x combined yellow, cyan & magenta) and 8 separate tanks (matte black, photo black, cyan, magenta, yellow, light grey, light cyan & light magenta).  With a combined ink tank, if you run out of yellow, you need to replace the whole tank regardless of how much magenta or cyan you have left.  With separate tanks, you would just replace the yellow one.  

 

Speed

As paper passes a laser’s drum at speed, the average laser printer can deliver around 26 printed pages per minute.

Inkjets must work one line at a time (around 4 pages per minute), so large volumes of documents will take much longer to print on an inkjet.  This might not be a problem if you are printing a few letters at home, but if you are running a busy office then printer speed may be a consideration. 

 

Duplex and paper trays

Some laser printers come with optional extras, like duplex units (for double-sided printing) and additional paper trays (e.g. for your company letterhead paper or envelopes).  A duplex feature can literally reduce your ongoing paper costs by up to half.

 

Multi-Function

Multi-function units can offer features like printing, scanning, copying & faxing all from the one device. This can save you a lot of space.  However, consider that if a function like the scanner breaks and needs to be repaired, you may also be without your printer, copier and fax whilst the unit is with the repairer.

 

 

Talk to Computer Troubleshooters ~ Avonside about what we recommend for your specific printing needs. 

Major QuickBooks Promotion Launched
Up to $500.00 CashBack!

From the 1st of August to the 18th of September 2007, Computer Troubleshooters ~ Avonside will be involved in a major CashBack promotion of the entire QuickBooks range of products.
 
These include CashBack off the following products:

  • EasyStart $25.00
  • Accounting $75.00
  • Small Business $100.00
  • Plus $175.00
  • Pro $200.00
  • Premier $500.00
You will likely have seen advertising for this promotion in the following places: New Zealand Herald, Canvas Magazine, Dominion Times, Christchurch Post and more...
 
Talk to us about the best product for your business. We use Quickbooks for ours so when we say it will fit, we know from experience!

New Staff member: Andrea Jones

We have a new staff member joining us this month. Andrea Jones will be starting in the workshop on weekday mornings and will be available for you to drop your computer off or to phone up and make an appointment for Graham or Richard to come out to you.


 
Workshop Hours


This means that our workshop hours are now Monday to Friday 9am to 1pm and Saturday 9am to 5pm. Outside this time please phone us on (03) 389 3887 and leave a message.

Banks demand a look inside customer PCs in fraud cases!

The Banking Association has quietly slipped a clause into its new Code of Practise, introduced last week, that banks should be able to access a customer's PC in a case of internet fraud.
 
It's a very sweeping disclaimer. While it's pretty obvious that writing your PIN number on a sticky note in your wallet is failing your security obligation to your bank in that department.  Security software, and to what degree it's up to date, is a much more grey area. Losing your life savings for not keeping up with the blizzard of Windows update patches would be pretty rough.
 
The code also adds: “We reserve the right to request access to your computer or device in order to verify that you have taken all reasonable steps to protect your computer or device and safeguard your secure information in accordance with this code.
“If you refuse our request for access then we may refuse your claim.”
 
This article is summarized from the electronic newsletter ComputerWorld NZ

 
To check that your security is up to date, contact us and we can arrange a time to check it out for you.

 

Contact Computer Troubleshooters ~ Avonside

Graham Love – graham@avonside.co.nz
Richard Bassett – richardb@avonside.co.nz
Andrea Jones – andrea@avonside.co.nz
Nate Walker – nate@avonside.co.nz

(03) 389 3887

 

 


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