 |
|
B.E.S.T. (Business Enhancing Support Technology): Features |
- Quick Response
- Computer Troubleshooters ˜ Avonside can monitor what issues are affecting your network, and will respond before they become critical - such as a server running low on memory or disk space.
- Automatic alert dispatch to Computer Troubleshooters ˜ Avonside guarantees a quick response to problems at your site.
- Security Monitoring
- Alerts Computer Troubleshooters ˜ Avonside on attempted network access by unauthorised users
- Software content control (when installed) allows you to ban high bandwidth interactive games or illegal peer-to-peer file sharing which monopolise business resources and promote viruses and spyware.
- Antivirus and Antispyware monitoring on all managed computers (licences included in all plans except
LITE)
- Spam Management (requires an exchange server and is licensed per user, licences not included in plans)
- Security patch management ensures your operating systems are up to date and not exposed to vulnerabilities (requires a server on network)
- Graphical Performance Reporting
- Scheduled executive reporting, automatically generated and sent to your email address
- Easy-to-understand graphical reports with "un/acceptable threshold" lines
- Makes capacity management and upgrade planning simple
- Regular Scheduled Maintenance
- Regular defragging of hard drives and deleting temporary files
- Annual internal clean of dust and review of installed software
- Remote Management and Communication
- Computer Troubleshooters ˜ Avonside can minimise disruptions to the work environment by remotely resolving issues using a secure VPN system
- If an issue arises that requires on-site assistance, prior in-depth knowledge allows Computer Troubleshooters ˜ Avonside to send fully prepared specialists faster than ever before
- Network services monitoring and alerting (POP3, HTTP, FTP and more)
- Very low bandwidth requirements - does not slow down your network response time but determines what issues are affecting your network and will respond before they become critical - such as a server running low on memory
- Backup Monitoring and Administration
- Backups are managed and monitored daily
- Offsite backup services can be added to the monthly B.E.S.T plan
- Detailed Site-Level inventory
- Up-to-date hardware, software and patch information - automatically collected, 100% accurate - can be used for insurance claims in case of flood, fire or theft
|
|
 |
|
|
| Grow Your Business, Cut Costs! |
| Visits from Computer Troubleshooters ˜ Avonside shift from fixing problems to cooperatively managing your
networks' growth |
| Maximise the life of existing hardware and minimise unnecessary expenses by reallocating existing resources to where they are needed most |
| View Our Plans |
| Click here to view details of our B.E.S.T plans -
LITE, Basic, Pro-Active and Trouble free. Each created for increased performance, security and reliability |
| Have Computer Problems? |
| Click here to go to the list of computer repair services we provide |
|
|
|
Visits